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TR 41: Telephone and Telecommunication Services

The Boulder Revised Code (Code) states at paragraph 3-2-2(a)(8) "A sales tax is due upon the purchase price paid for the transmission of intrastate electronic messages as defined in section 3-1-1, BRC, 1981." Transmission of intrastate electronic messages defined in paragraph 3-1-1, "Taxable services" (1) BRC, 1981 as "Transmission of intrastate electronic messages originating within the city by means of microwave, telephone, telegraph, or cable transmission, including cable, microwave, or other television service for which a charge is imposed."

The following lists specific services and their taxability:

Description

Tax Status

Comments

Regular Monthly Service

Taxable

Sometimes referred to in the industry as dial tone

Municipal Surcharge or Franchise Fee

Exempt

These are fees levied by the City against the phone company, not the customer. Part of monthly charge shown as a separate line item on the bill.

Local Usage Charge

Taxable

Metered service, in lieu of regular monthly service charge, customer is charged per call

Directory Assistance charge

Taxable

Taxed because electronic messaging is involved (see above Code section)

Interexchange Carrier charge

Taxable

Access charges for use of primary owner's infrastructure system by other phone service providers

Emergency 911 tax/fee

Exempt

This is a tax used to fund regional 911 service.

Telephone Relay Surcharge

Exempt

Local fee used to fund special services for the hearing impaired.

Voice/Text & all other messaging

Taxable

Unregulated service

Call Waiting

Taxable

Unregulated service

Intrastate Long Distance

Taxable

Calls originating in Boulder to other Colorado numbers

Interstate Long Distance

Exempt

Calls originating in Boulder to numbers outside the state of Colorado

Directory Charges

Exempt

Charges for listing in white or yellow pages, considered to be advertising

Other unregulated services

Taxable

Taxable if electronic messaging is involved. (see above Code section)

Universal Service Fund

Taxable

Charge is part of purchase price

Colorado Service Fund

Taxable

Charge is part of purchase price

VOIP

Taxable

Voice over internet protocol

Telecommunications originating within the City to another location within the State of Colorado (intrastate) are subject to Boulder sales/use tax. Telecommunications to locations outside the State of Colorado (interstate) are not taxable. The full price charged to a customer by a hotel/motel for use of a telecommunications system is subject to sales/use tax. (See TR23: "Hotels and Motels" for detailed information.)

Determination of whether a service is taxable depends on whether electronic messaging is involved. Electronic messaging goes beyond the sound of someone's voice, fax machine or computer on line. Practically everything that happens in telecommunications involves some form of electronic messaging. For example, each time a key on a touch tone phone is pushed an electronic message is sent down the lines to a switch which records it and acts upon it as appropriate. Therefore, most charges for telecommunications are subject to Boulder sales/use tax.

Examples:

  1. A Boulder hotel charges a guest an additional 50% over the charge billed by its telecommunications service provider for interstate and intrastate calls. The hotel pays sales tax to its provider on the amount charged by the provider. The hotel must either charge its guest sales tax on the mark-up of 50% or remit use tax to the City on the mark-up.
  2. A telecommunications provider provides its Boulder customers with phone service both inside the State of Colorado (intrastate) and outside the State of Colorado (interstate). The provider must collect Boulder sales tax on calls originating within the City to locations within the State of Colorado, but not on calls to locations outside the State of Colorado.