Accounts Payable

The accounts payable function in the City of Boulder is decentralized; each department is responsible for receiving and paying invoices for their respective areas. The Accounts Payable section in the Financial Operation's Division is responsible for assisting in the resolution of vendor issues, check printing and distribution, processing centralized charges (i.e. Public Service) and providing training and support to city staff.

When creating an invoice for the City of Boulder, please include the department's name as part of the mailing address; this will expedite the delivery of the invoice to the appropriate department. Without the department noted in the mailing address, the mailroom personnel must open the envelope and then try to determine where to route the invoice/statement. If the purchasing department is not clear, the process of determining which department is responsible may cause a significant delay in the delivery of the document to the proper department and in the end a delay of the payment.

Vendor questions relating to the payment of an invoice should be directed to the department that ordered the service/and or product. To expedite the research, please provide detailed information such as, the invoice number, date, amount, and vendor number if known. If you still feel that the situation has not been remedied after contacting the department's representative, then contact a staff member in Central Accounts Payable (see Key Contacts). When contacting a Central Accounts Payable staff member, you will need know the department(s) and the employees that were contacted; you may also be asked to provide copies of the invoices in question. The Central Accounts Payable staff will work to resolve your problem as quickly as possible.

Last Updated on Wednesday, 06 June 2012 13:25