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Measuring Results of Human Services Fund -Funded Programs

The HSF expects measurable results from all the programs we fund. We want to know what changes in knowledge, attitudes, behavior, belief or life situation occur for those receiving services. This information can be extremely valuable to program managers and potential funders.

The HSF system of gathering and analyzing outcome data is intended to serve three purposes:

1. Guide for Program Improvement
Is the program having the desired effects on clients? Are there aspects of the program which are achieving satisfactory results and those which are not?

When properly identified, measurable program outcomes will assist program managers in evaluating their programs' effectiveness and making changes for future improvements.

2. Accountability
Does there need to be a greater emphasis on a particular area of the Housing and Human Services Master Plan (HHSMP)? Is the mix of funding under the Master Plan having the desired effect of producing a healthy community?

Over time, reported progress on attaining program goals and objectives in relation to the Housing and Human Services Master Plan will support public confidence that City human services funding is improving the health of the community and that City funds are being spent wisely.

3. Guide for Funding Decisions
Is a program achieving outcomes which are related to the goals of the HHSMP program area from which it was funded? Are the reportable program outcomes a cost-effective way of spending City monies?

Program outcomes provide useful information to the Human Services Fund Technical Review Committee in making recommendations for allocations decisions.

Last Updated on Thursday, 25 October 2012 15:09