Measuring Results of HSF-Funded Programs

An important aspect of Boulder's Human Services Fund is an emphasis on measuring the results of the programs it funds. Each program funded by the Human Services Fund is to provide measurable results for the services provided to Boulder residents; i.e., what changes in knowledge, attitudes, behavior, belief or life situation occur for those receiving services. This emphasis is intended to provide valuable information to program managers and potential funders. The HSF system of gathering and analyzing outcome data is intended to serve three purposes:

Guide for Program Improvement

Is the program having the desired effects on clients? Are there aspects of the program which are achieving satisfactory results and those which are not?

When properly identified, measurable program outcomes will assist program managers in evaluating their programs' effectiveness and making changes for future improvements.

Accountability

Does there need to be a greater emphasis on a particular area of the Housing and Human Services Master Plan (HHSMP)? Is the mix of funding under the Master Plan having the desired effect of producing a healthy community?

Over time, reported progress on attaining program goals and objectives in relation to the Housing and Human Services Master Plan will support public confidence that City human services funding is improving the health of the community and that City funds are being spent wisely.

Guide for Funding Decisions

Is a program achieving outcomes which are related to the goals of the HHSMP program area from which it was funded? Are the reportable program outcomes a cost-effective way of spending City monies?

Program outcomes provide useful information to the Human Services Fund Technical Review Committee in making recommendations for allocations decisions.