Twenty Ninth Street RTD Business Eco Pass FAQs
Q. How do I know if I am in the Twenty Ninth Street area that is a part of the Twenty Ninth Street RTD Eco Pass program?
A. With a few exceptions, if you are generally located between 28th and 30th streets, and are north of Arapahoe Avenue and south of Macy's, you are eligible to participate in the Twenty Ninth Street Business Eco Pass program.
Q. How does my company obtain information on the Twenty Ninth Street RTD Eco Pass program for our employees?
A. Contact Theresa Sabrsula at 303-299-2112 (
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
)
to inquire about specifics and the cost of the Eco Pass. Pricing is based on the number of full time employees at your company and the location of your company.
Q. Does my company have to include all employees?
A. All full-time employees must be included in the Eco Pass contract even if they do not intend to take advantage of the Eco Pass.
Q. 
Can part time employees be included?
A. Employers have the option of including or excluding all part-time employees
Q. Do you need to include CU students who already receive a pass through the university?
A. Yes, you need to include all employees in your count whether they have a pass or not. You can decide whether you choose to include full-time employees only, or if you would like to include both full and part-time employees.
Q. How do I maintain any staff changes throughout the year?
A. Any changes in your headcount must be reported to RTD. If you are adding new employees there is a prorated fee you must pay. RTD provides a reference manual with instructions and forms on how to handle any changes in your headcount. You will receive a replacement for returned passes from terminated employees. In addition, to help you understand the Eco Pass program even better, RTD will provide training sessions that you will be invited to attend.
Q. How do employees obtain a photo ID?
A. A photo ID can be obtained at the downtown Boulder RTD station, 1400 Walnut Street, on Mondays from 12 to 4 p.m., or on Wednesdays from 8 a.m. to 12 p.m. Wednesday photos are only taken from September through February. You will need a signed and dated authorization form from your company coordinator and a photo ID. Photo IDs can also be processed via email. RTD provides instructions for processing email photos on their Web site, or check out How to email Eco Pass photos to RTD on the Start a NECO Pass Web page.
Q. What services can I use with my RTD Eco Pass?
A. Your photo ID and your Eco Pass allows you to ride on all RTD services (excluding special services like the Broncos Ride and The Rockies Ride) seven days a week for an entire year. You can ride:
Q. What is the Guaranteed Ride Home?
A. The Guaranteed Ride Home program is included with your Eco Pass. All Eco Pass cardholders are eligible to use the Guaranteed Ride Home program from RideArrangers. This peace-of-mind program gives you a FREE taxi ride home in the event of an emergency, illness or unexpected schedule change that may require you to work late. You may use the Guaranteed Ride Home on any day you ride the bus or use another form of alternative transportation to get to work.
Q. I heard there is a rebate available, who do I contact regarding this?
A. Rebate information can be obtained by contacting Boulder East Executive Director Bob Whitson at 303-819-6838 (
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
). Your organization's rebate will be provided after you have paid the full contract amount to RTD. Bob can explain how much your rebate will be and when you will receive it.
Q. What do I need to do to start a contract for my company's RTD Eco Pass?
A. Contact Theresa Sabrsula at
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
or 303-299-2122 and she will complete a contract and e-mail or mail it to you. You will then sign the contract and provide an official payroll journal, which includes a listing of all your employees, along with a payment. Once the agreement is finalized, RTD will send a packet of information and decals to you that will be used to validate the photo IDs.
Q. I've heard that there is an Eco Pass eXtra program that offers discounts at participating local merchants if you show the participating merchant your Eco Pass with an Eco Pass eXtra sticker affixed to the back. How do I get these stickers for my organization?
A. Contact Boulder East Executive Director Bob Whitson at 303-819-6838 (
This e-mail address is being protected from spambots. You need JavaScript enabled to view it
) and let him know that you have purchased the Eco Pass and tell him how many stickers you will need. Visit the Eco Pass eXtra Web page for more information.
Q. How can my business participate in the Eco Pass eXtra program?
A. If you are interested in offering a discount, simply fill out the online sign up form.
Last Updated on Tuesday, 01 September 2009 13:07
GO Boulder